SP Agrawal said that by dialing 112, people could get police assistance within no time
BIJAPUR; 26 Jan: Reaching help of police during emergencies is now easier as they can now dial 112 helpline number 24/7 to seek help and the police would arrive at the spot within no time.
This new facility has been launched by the district police here to the interest of the people.
Superintendent of Police, Anupam Agrawal who flagged-off the Emergency Response Support System -112 vehicles at Gandhi Chowk on recently, said, the ERSS-112 will pave the way for the new pay of policing with providing the service at the doorsteps of the people.
The people can also seek assistance through an android application ‘112-India’ – monitored by the Ministry of Home Affairs. The Karnataka Police had launched the Emergency Response Support System (ERRS), which was inaugurated by the Chief Minister B S Yediyurappa last year, in November.
The ERRS – helpline number service has already started in over 10 districts including Bagalkot, Davanagere and Haveri. The ERRS is a pan-India emergency helpline which is successfully implemented in 17 states of the country. According to sources, “the helpline number 108 for ambulance service during medical emergencies will soon be included into 112 helpline number.”
The district police have deployed over 100 personnel, who will work in three shifts, from civil and district armed reserve (DAR) and have given them 14 new vehicles to address the emergency calls received through 112 with providing 24X7 service to the people in the district.
Agrawal said that, as per the vision of Prime Minister Narendra Modi – this ERSS system has been built with a concept of ‘One Nation-One Helpline Number’. The different emergency numbers for services like 100 for police and 101 for fire fighters will now be integrated into one emergency number. The programme was recently launched by Union Home Minister Amit Shah for the next phase of implementation of ERSS at Bengaluru.
“The people can dial 112 seeking service during the accidents, quarrels, nuisance, emergencies, and disasters and if they feel the system of police is required to address the issues. We have trained all the police personnel that have been deployed on ERSS-112 duty. Even a dedicated control room for 112 has been opened in the district. At present there are 14 vehicles and based on the response in future will increase the number of vehicles,” added SP Agrawal.
